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Frequently Asked Questions
How do I order?
- Add products to your cart
- In the check out process, you can modify the quantities for each selected product
- Make sure that you have entered the delivery address and provided a valid contact numbers
- Pay the exact amount appearing on your order by Credit Card
- You will receive your order confirmation by email.
- Our customer service will contact you to confirm delivery date within 48 to 72 hours.
How much does it cost for delivery?
- Free delivery is applicable for a minimum purchase of Rs2,000. Otherwise a delivery fee of Rs 200 (inclusive of vat) will be applied
When should we expect delivery?
- Delivery is usually done between 48 to 72 hours. Due to the covid-19 confinement period, we are currently operating with limited resources which can impact our delivery date. Our Customer service team will contact you for the delivery date.
- What happens if a product ordered is not available?
- We ensure that our available stocks are clearly updated on the site. However, should we be unable to fulfil your paid order, we will refund you within a maximum of 14 days
- In case a product is not available, with your consent, we will replace it by a more or less similar product.
- We can also issue a gift voucher of the corresponding amount that you can use in your future purchase
